ERP Implementation Process

ERP Implementation Process

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ERP Implementation Process

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ERP Defined Enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments as well as handle jobs such as order processing and production scheduling. ERP vendors have expanded into applications such as supply-chain management, customer relationship management, and industry verticals. 2

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ERP Functionality Finance -General Ledger -Accounts Receivable -Accounts Payable -Procurement -Fixed Assets -Treasury Mgmt -Cost Control -Grant Management Human Resources - HR/Benefits Administration -Payroll -Self-service HR e-Business - eProcurement - Employee Self Service - e-Recruiting/e-Hiring - e-Filing - Citizen Access - Web-enabled transactions - e-Commerce Transaction Engine Core software that manages transaction flow among applications and handles tasks like security and data integrity Customer Relationship Mgt -Consistent user experience - Personalization of services - Realtime access- enterprise info Supply Chain Mgmt Planning, scheduling and fulfillment applications that address all procurement requirements across the enterprise Data Analysis Decision support software that lets senior executives and other users analyze transaction data to track business performance 3

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Characteristics of an ERP System Includes business management software that enables finance and human resources in a completely integrated fashion Enables high levels of integration across business functions and units Provides for widespread sharing of data from a single information repository Drives extensive business transformation and change management efforts Requires high levels of implementation effort and support 4

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ERP Solution Components 5

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ERP Implementation Benefits Streamlines or eliminates inefficient manual processes Eliminates disparate stand-alone systems Provides integrated, enterprise-wide common tools, processes and systems Establishes a backbone structure that can be leveraged to handle all operational processes Integrates and increases control of budgeting, planning and financial management processes 6

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Trends in the ERP Marketplace Cost Effective Implementations for Large Enterprises Rapid Implementation Methodologies Product expansion (tax collections, fleet management) Internet/Intranet and Electronic Commerce Outsourcing and Application System Providers Application Management Services 7

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An ERP Start-up Roadmap Functional Requirements Analysis Procurement Strategy Proposal Evaluation Plan Analysis of Software / Implementation Resources Comparative Cost Analysis Software Demonstrations Site Visits Discovery Contract Negotiations Evaluation of Final Vendor Final Contract 8

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ERP Implementation Activities Package Integration ( SAP,PeopleSoft , JDE, Oracle...) Software Environment Builds Enterprise-wide Infrastructure Planning/Design & Roll-out Interfaces and Conversions Data Warehouse Integration E-Business Business Intelligence Networking Design Implementation Tuning Manage It... Change It... Implement It.. Operate It... Service It... Teach It... Change Mgment Business Vision and Goals Process Analysis Package Select . Business Case Bus. Process Reengineering Industry Best Practices As Is /To Be Process Modeling Fit-Gap Analysis Policy Design and Procedure Dev. Readiness Assessment Organizational Design Communications Plan Data Center Operations Application Development & Maintenance Network Station Management Network Operations & Support Platforms & Technology Services Installation/ Customization & Maintenance Performance and Tuning Software Services Planning/Design/ Install Migration Management Problem Mgmt. Systems Mgmt. Internet Enablement Web Site Design Help Desk Disaster Recovery Business Resumption Services Training Needs Assessment Custom Curriculum and Material Development CBT Development End User Training Classes Train-the-Trainers Roll-out of Training Prime Contractor Project Management Detailed Project planning and Tracking Communications Plan Subcontractor management Project Scope Control Financial Control Project Oversight and Quality Assurance Reviews 9

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ERP Software Considerations Support for Government Functionality JDEdwards Lawson Oracle PeopleSoft SAP Platform and Database Technical Architecture Functionality Relative to Unique Processes and Scope of Project 10

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ERP Systems Integrator Considerations Successful ERP implementation track record Established relationships and implementation practices with major ERP software vendors Full range of ERP implementation skills from software selection to post-production support Use of structured ERP implementation methodology and project management tools and techniques Ability to address unique terms and conditions 11

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Project Critical Success Factors Leadership commitment Communication Full-time staff Professional project management Phased implementation approach Scope management Business transformation and change management Job-specific end-user training Focused issue resolution Post implementation support 12